Frequently Asked Questions

  • What are the prices?

    FROM 1ST SEPT 2023 ALL PRICES WILL NEED TO HAVE GST ADDED (15% ON TOP OF OUR APPOINTMENT PRICE) - APOLOGIES FOR THIS UNINTENDED PRICE RISE.


    Our first session with a new client is 75 minutes @$100 ($115) (includes full postural assessment if requested).


    90 min – $130 ($149.5)

    75 min – $100 ($115)

    60 min – $90 ($103.5)

     (Goldcard/csc/student price - $80.5)

    45 min – $60 ($69)

    (Goldcard/csc/student price - $57.5)


    Pregnancy Massage 

    75 min – $100 ($115)

    45 min – $60 ($69)


    Post Natal / Mum's & Bub's massage

    45 min - Koha payment 


    Bowen Therapy / Fascial Kinetics

    60 min – $70


    Stretch & Meditation session

    30 mins - $30

  • Why is massage so darn expensive?

    A very good question and one that I hope to answer well. 


    There are a few reasons massage seems expensive.


    Firstly, as a profession, we are not accreditied (ACC doesn't accept that massage is a therapy that has been proven to ease muscular tension beyond a sham or placebo therapy) therefore, there is no funding for treatments via ACC. We're actually relatively cheap in comparison to private sessions with Physios, Osteos or  other allied health. Granted, we don't have their training and we're not diagnosing issues, but we can hold our own when it comes to helping people out of pain. The research prooving this isn't there yet, but it's coming!


    Secondly, you are paying for our training and experience over the years - our ability to spot 'Red Flags' and refer you out to other professionals if we belive something doesn't look or feel right.


    Thirdly, inflation isn't our friend. Here at RnR, we're trying to keep our costs down and offer a range of prices for a range of financial situations. If we keep our prices way below what industry standards are, we run the risk of being viewed as poor quality massage - 'If it's too good to be true, it usually is' kind of thing. Some of our colleagues in town are charging $105 for an hour massage (as at mid 2022).


    Lastly, we don't actually do this kind of work for long. Our bodies just can't handle it. 20-25 years on the whole, is the longest most professionals can do it for before sacrificing their joints to the massage table. So we need to get a bit of savings now, while we can, to afford to retrain once our bodies have packed up. We aren't magicians, but we'll do our best to help you out of your pain spiral while we see you. 

  • Yes, we are all fully vaccinated.


  • What is Remedial / Clinical Therapeutic Massage?

    The name is to differentiate itself from relaxation massages which aim to totally relax the client (a wonderful and important thing!) but this style includes delving into specific bio-mechanical or muscular imbalances, which relax massages tend not to, because it can get a bit intense sometimes!


    Clinical Therapeutic Massage has the advantage of asking the question 'ok, WHY are you in chronic pain here, what muscular imbalance, postural stresses or joint stiffness is restricting you?' and working on the problem from the starting point (or at least close enough to the starting point while utilising the help of Dr's, Osteopaths, Acupuncturists, Physio's, Personal trainers etc to locate the problem). 


    We work deep enough in the muscle tone to cause an affect via your sensory nervous system and muscle stretch receptors but not deep enough to cause you any pain (over 7/10 ish - or whatever pain level you deem is enough on the day). 


    We do, however, cause some bruising and some post massage pain for around 24 hours sometimes. This shouldn't last too long - do tell us if you're feeling pain post massage and we'll adapt the session to better meet your needs the next time. 

  • Do you accept Eftpos or Credit Cards?

    No. We ask clients to pay by internet banking or with Paypal.


    We do this to save paper and the unrecyclable plastic of the EFTPOS machine. 

  • Can I buy a voucher?

    Yes absolutely! 


    Either go to the button on the home page and pre-pay for the voucher or email me with the name, phone number and address of the person you are buying the voucher for and the type of massage appointment wanted. I will then send you our bank details and I will send or email them a voucher once I have received an online payment.

  • What is the difference between all the different styles of massage offered and which is most beneficial to me?

    A good question. The different styles mean the physical hands-on technique is coming from a different background or culture and they work at different depths in the tissue. 


    Your therapist will tailor your massage to suit your needs and requirements and the depth of the massage (i.e. how much discomfort you're experiencing when a trigger point has been found) can be modified easily while you are on the table.

  • What can I expect from my initial massage appointment?

    Your massage therapist will require you to fill out a health history form before you arrive which can be found on this website.


    When you arrive, the therapist will begin by asking you general questions to establish what areas you would like worked on, discuss any conditions needing to be addressed and determine if massage is appropriate for you or if a different modality would best be suited to your condition.


    Your massage therapist could perform assessments to evaluate your functional movement. When a treatment plan has been agreed upon, the therapist will leave the room and you will be asked to undress to your underwear (if you're comfortable to do so) and lie on the massage table underneath the sheets or blankets.


    You will always remain appropriately drapped and usually we only uncover the part of the body we're working on at the time. 

  • What oils or waxes are used?

    We use a mix depending on the body type and condition being treated.


    We use Tui Organic massage balm or organic almond oil / olive oil when the wax isn't appropriate or the client has an allergy to nuts.

  • Is Massage Therapy a regulated profession?

    Unfortunately, not in New Zealand.


    Therapists can voluntarily join the Governing body Massage New Zealand but really anyone can set up a clinic and claim they are a fully trained massage therapist.


    That's why it's important to find a therapist with a proper qualification in Massage Therapy with an educated understanding of how the body works and what area's to avoid and when. visit www.massagenewzealand.co.nz for more info.

  • How do you properly pronounce the clinic director's name?

    'Thea' is pronounced the Dutch way, this sounds like 'Tay-ah'

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